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Lifetime Color Warranty – Terms & Details

What is covered:

  • Your Midnight Valley piece will keep its color for life under normal everyday use.

  • We use stainless steel plated via the PVD (Physical Vapor Deposition) process, which helps protect against fading, tarnishing, and discoloration.

  • Our waterproof finish means the jewelry is safe with water, sweat, perfume, lotions, and regular wear.

What’s not covered:

  • Loss or theft of any jewelry piece.

  • Damage from misuse (e.g. wearing in harsh chemicals, heavy manual labor, or dropping/blunt trauma).

  • Surface scratches caused by forcing bangles/rings together or contact with rough surfaces.

  • Color change due to intentional modifications, alterations, or repair by third parties.

How to make a claim:

  • Email us at [support@midnightvalleyjewelry.com] with your order number and a clear photo showing the issue.

  • If we determine the issue falls under the warranty, we’ll either replace or repair the piece (depending on the case).

Important points:

  • The warranty is non-transferable (only valid for original purchaser).

  • We may request proof of purchase.

  • We stand behind every piece we sell — I personally test pieces by wearing them through showers, hot tubs, ocean, daily wear — and I believe in what we make.