Yes. Every piece is made with 18K gold PVD plating over stainless steel, which makes it 100% waterproof, sweat-proof, and ocean-proof. I’ve personally tested it in hot tubs, ocean water, and daily showers — it still looks amazing.

Absolutely. Our stainless steel base is nickel-safe, and the PVD process helps protect skin. Many of our customers with sensitive skin say they can wear our pieces daily with no irritation.

PVD (Physical Vapor Deposition) is a process that bonds 18K gold onto stainless steel at a molecular level. It’s far more durable than electroplating, which is why we can confidently offer a lifetime color warranty.

No — our pieces are designed for everyday life. That said, storing them carefully helps prevent scratches from friction (e.g., bangles rubbing together while you sleep).

Rinse after saltwater or chlorine exposure, pat dry with a soft cloth, and store in a pouch or jewelry box to prevent scratches. A quick polish cloth wipe makes it sparkle like new.

You have30 days from delivery for a full refund if your item is unused, in original condition, and in its original packaging. Between 31–60 days, you may exchange your item or receive store credit valid for two weeks.

Yes. Shipping is free on all orders over $99 in Canada and the U.S.

All orders are shipped from our office in Birtle, Manitoba, Canada.

Right now, we ship across Canada and the U.S. For other destinations, please contact us directly.

Possibly. U.S. Customs may apply duties or import taxes depending on your location and order value. These fees are not controlled by us. Please check with your local customs office for details.

Yes! Local pickup is available from our Birtle office. Just select “Local Pickup” at checkout or contact us to arrange.

You have30 days from delivery for a full refund if your item is unused, in original condition, and in its original packaging. Between31–60 days, you may exchange your item or receive store credit valid for two weeks.

Email [support@midnightvalley.com] with your order number and a photo (if applicable). We’ll send you the return instructions.

Customers cover the return shipping cost unless the item is faulty or arrives damaged. We recommend tracked and insured shipping.

Once we receive and inspect your item, refunds or exchanges are processed in 3–5 business days.

Yes. Clearance, final sale, and custom/personalized pieces cannot be returned or exchanged.

We’ll replace it at no cost to you. Just send us photos and your order details within 7 days of delivery.

We stand behind our lifetime color warranty. If your piece fades, tarnishes, or discolors under normal everyday use, we’ll replace or repair it.

• Loss or theft of jewelry
• Extreme abrasion (e.g., bangles grinding together repeatedly)
• Damage from misuse or harsh chemicals
• Third-party alterations or repairs
• Clearance or final sale items

Email[support@midnightvalley.com]with your order number, photos of the issue, and details. Our team will review and provide next steps.

We accept Visa, Mastercard, American Express, PayPal, and most major credit/debit cards.

Use Shop Pay or PayPal for instalment payments.

Enter your promo code at checkout before completing your order. Only one promo code can be applied per order.

Yes, digital gift cards are available in multiple denominations. They make the perfect last-minute gift.

We run seasonal promotions and exclusive offers in our VIP group and newsletter. Join to be the first to know.